CUSTOMER SATISFACTION
We provide cost-effective and tailored solutions for our customers’ individual needs taking into account their manufacturing and production methods. Purposeful and efficient cooperation helps us achieve shared goals where both parties are satisfied.
Our goal is to build long-lasting, trusted relationships by providing added value to our customers’ business. A significant share of our business comes from long-term customers, which demonstrates the confidence placed in our expertise and ability to deliver.
By collaborating closely with leading shipyards and turnkey suppliers, we continuously improve our methods and adapt our services to evolving needs in marine design and construction. Long-lasting partnerships enable us to grow together and strengthen our customers’ competitive advantage.
Our latest customer satisfaction survey results reflect this commitment: an overall average score of 3.4 on a scale 1–4 (1=weak, 2=satisfactory, 3=good, 4=excellent).
Customer satisfaction is at the core of Allstars Group’s operations. We deliver reliable, high-quality design solutions tailored to each customer’s needs. Our on-time-delivery performance is excellent – over 100% of drawings were delivered on time in 2025.
Projects are managed with clear and open communication and quick responses to inquiries, ensuring that concerns are handled efficiently with a strong solution-focused approach. Whenever challenges or questions come up, we collaborate with you to explore and find the right solutions.
Allstars Group follows certified quality management practices that ensure transparency, consistency and continuous improvement. Our operations comply with the ISO 9001 standard, with yearly audits that we have consistently passed without nonconformities since 2013.
Although the certification has been granted to Allstars Engineering Ltd, our quality principles are applied throughout the entire Allstars Group — ensuring dependable results in every project and every service we provide.
Allstars Group has completed several complex projects in various sectors in shipbuilding and land-based industries. Want to learn more of our works? Check our latest projects.